I ordered a jumbo dog bed, just like I've done in the past, but I got a little one. You...

GetHuman711465's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman711465's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman711465 will want to follow the link below to head to their help center. We will check on GetHuman711465 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman711465's own words
I ordered a jumbo dog bed, just like I've done in the past, but I got a little one. You charged me for both. I dont need the small one
GetHuman711465 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman711465
May 23rd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 72 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman711465 started working on this issue
May 23rd, 2018 4:25pm
GetHuman711465 indicated the issue is not fixed yet.
May 23rd, 2018 5:55pm