Would like to use the $**.** as a credit toward a different service

GetHuman711457's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman711457's own words
The person never responded to my text or call. ... I texted my Groupon. Got no response. Called the*** * left a message—no response. Went to the address tried to get inside but the door was locked. Saw a local * and called that. Got a call back from that * and made an appointment. Had appointment ******* only to find out after I left that there are two different massage therapist that work out of the same address. Now Soulful Spa wants her money and not my Groupon. Can I get my Groupon to Relaxation on the Go transfered to Soulful Spa? PLEASE LET ME KNOW ASAP as she keeps calling me.
I ended up going to the business and calling the phone * on the locked door. The phone number was or a different massage therapist who gave me a massage without checking my groupon before hand.
Just credit me for towards another service.
Since the original massage person never responded I would l like a credit towards a different service.
I tried contacting Groupon but never got a response.
I have an issue with Groupon too
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Groupon

A massage.
Customer service issue
Reported by GetHuman711457
May 23rd, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 439 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman711457 started working on this issue
May 23rd 4:23pm
GetHuman711457 indicated the issue is not fixed yet.
May 25th 2:01am
GetHuman711457 indicated the issue is not fixed yet.
May 26th 10:40pm
GetHuman711457 indicated the issue is not fixed yet.
May 26th 10:51pm