Hi , I am Muretta Wright and I tried to purchase tickets for the the **th annual Memori...

GetHuman-murettaw's customer service issue with Groupon from May 2018

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The issue in GetHuman-murettaw's own words
Hi , I am Muretta Wright and I tried to purchase tickets for the the **th annual Memorial Day weekend comedy show on May**,**** after the info was placed for the two tickets for $** each Sec ***-***(totaling$*** for the two tickets).. It kept showing error and I tried contact chat on Groupon customer support and it said something broke check back later and then it said it was showing pending and then refunded on my page the next day and I tried customer support and it said same thing something broke check back later.At that time , I called Ticketmasters on the phone and purchased the tickets again totaling ($***) and I have my info and conformation number.*I am concerned if the computer wouldn’t allow ticket to be purchased , why was I charged and when will I get the refund . I just want to make sure there isn’t a computer glick
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Groupon

Customer service issue
Reported by GetHuman-murettaw
May 23rd, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 505 others
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Timeline
GetHuman-murettaw started working on this issue
May 23rd 9:36am
GetHuman-murettaw indicated the issue is not fixed yet.
May 24th 3:06pm
GetHuman-murettaw indicated the issue is not fixed yet.
May 24th 3:30pm