I bought an *$ voucher for a climbing sesh in Brunswick Melbourne. I couldn't use it or...

GetHuman-talhonig's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-talhonig's own words
I bought an *$ voucher for a climbing sesh in Brunswick Melbourne. I couldn't use it or open it when I got there. That's the email to approve:*Thank you for your order (*****-******-******), placed on ** May ****.*Your Groupon for the deal Northside Boulders: One-Day Bouldering Admission, One Person is already in your pocket. Just tap the Mobile App to redeem on the go, or print it from My Groupons anytime. To use your Groupon, please follow the instructions located in the fine print of your Voucher.
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Groupon

Customer service issue
Reported by GetHuman-talhonig
May 23rd, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 430 others
0 customers following this
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Timeline
GetHuman-talhonig started working on this issue
May 23rd 1:22am
GetHuman-talhonig indicated the issue is not fixed yet.
May 23rd 2:23am
GetHuman-talhonig indicated the issue is not fixed yet.
May 25th 6:46am
GetHuman-talhonig indicated the issue is not fixed yet.
May 25th 6:48am