Hello I emailed customer service the day I purchased a Groupon, but then I went and not...
GetHuman-traccyma's customer service issue with Groupon from May 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-traccyma will want to follow the link below to head to their help center. We will check on GetHuman-traccyma later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-traccyma's own words
Hello I emailed customer service the day I purchased a Groupon, but then I went and noticed I accidentally emailed the investor relations section of Groupon, not customer service in relation to the one I bought. I opened the voucher because the store told me I would need to print it out. They ended up not accepting it and not using it. The only reason I opened it was because they asked for it printed, if they didn't ask for it, I wouldn't have opened it and would have done the refund on my own.
GetHuman-traccyma did not yet indicate what Groupon should do to make this right.
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