This started on May **th around ** pm and I purchased one of the Lumiance trio kit? It was pending in account yet not showing in my groupons. I spoke with my card and your rep and it was not showing on your side. I reordered it before sale ended and next morning it showed one being ref. and one getting ready to send. Yet both were still out of my account. Yest. it hit again and now Im out $**.**. I have * charges * that have processed? Just waiting for the *rd. This has been the most ridiculous thing and you have lost a customer

GetHuman708432's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman708432's own words
Make them understand that it was coming out of my account not just pending ... ******* * Pending* GROUPON INC*Purchase*-$**.***Balance $**.*********** GROUPON INC*Purchase*-$**.***Balance $**.*********** GROUPON INC*Purchase*-$**.***Balance $**.*********** CVS*PHARMACY *** ******Purchase*-$**.***Balance $***.*********** RINEHART OIL*** SOUTH MAI*Purchase*-$**.***Balance $***.*********** PAYPAL *SWAP.COM*Purchase*-$**.***Balance $***.*********** DOLLAR TREE*** BOATYARD D*Purchase*-$**.***Balance $***.*********** TIRES DIRECT- LINCOLN*Purchase*-$**.***Balance $***.*********** NWS BECKMAN PRINTIN*******Purchase*-$*.***Balance $***.*********** SAFEWAY STORE *****Purchase*-$**.***Balance $***.*********** OMO NELLO'S MARKET *******Purchase*-$**.***Balance $***.*********** RINEHART OIL*** SOUTH MAI*Purchase*-$**.***Balance $***.*********** MONTHLY MAINTENANCE FEE*Fee*-$*.***Balance $***.***Sharon Ashley*I have been contacting you over and over because I have been overcharged. I would like my money refunded on * of these.. *Your company has left me with no money for the rest of the month.
this has been ridiculous
This issue is NOT FIXED
I don't even have to respond to this but will tell you that I will not be a customer any longer
I have spoken to four different Chat people telling me that don't worry it won't hit your card will it has twice with one pending which makes three
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Groupon

Lumiance
Customer service issue
Reported by GetHuman708432
May 22nd, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 17 customers so far
Similar issue to 84 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman708432 started working on this issue
May 22nd 5:31pm
GetHuman708432 indicated the issue is not fixed yet.
May 22nd 6:43pm
GetHuman708432 indicated the issue is not fixed yet.
May 22nd 6:46pm
GetHuman708432 indicated the issue is not fixed yet.
May 22nd 7:01pm
GetHuman708432 indicated the issue is not fixed yet.
May 22nd 7:04pm
GetHuman708432 indicated the issue is not fixed yet.
May 23rd 6:36pm
GetHuman708432 indicated the issue is not fixed yet.
May 23rd 6:38pm
GetHuman708432 indicated the issue is not fixed yet.
May 23rd 6:41pm
GetHuman708432 indicated the issue is not fixed yet.
May 23rd 6:47pm
GetHuman708432 indicated the issue is not fixed yet.
May 25th 8:45pm
GetHuman708432 indicated the issue is not fixed yet.
May 28th 4:01am