I ordered * MonogramHub Personalized Silver plated Script name necklaces... * of them I...

GetHuman-akabama's customer service issue with Groupon from May 2018

6 views | 278 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-akabama will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-akabama can let us know if they help or not.
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The issue in GetHuman-akabama's own words
I ordered * MonogramHub Personalized Silver plated Script name necklaces... * of them I was able to complete and have received. The last one, it will not let me put in the redemption code of the voucher into the coupon code*promotional code field and click apply in*to get the discount. I contact MonnogramHub and they said I needed to contact Groupon in order to get it right. They may have to reset it or manually do it for me. I really would like to take care if it before it expires: Its showing that it redeemed but I didn't get the mercandise. **Groupon * is LG*JNLS*RRGR*LF*Y*FYGL **My name is Deliska Cooley and its stored under my my acct under all the things I have purchased. *Please assist in this matter. I have trying to resolved this for a while. It wil expire May **, **** at **:**am Look forward to hearing from someone. THanks!

GetHuman-akabama did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman-akabama
May 22nd, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 278 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-akabama started working on this issue
May 22nd, 2018 4:13pm
GetHuman-akabama shared this issue with followers on Twitter
May 22nd, 2018 4:14pm
GetHuman-akabama indicated the issue is not fixed yet.
May 22nd, 2018 5:18pm
GetHuman-akabama indicated the issue is not fixed yet.
May 23rd, 2018 5:14pm
GetHuman-akabama shared this issue with friends on Facebook
May 23rd, 2018 5:15pm

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