I was trying to purchase tickets for a concert last night and was removing credit card...
GetHuman-ngordon's customer service issue with Groupon from May 2018
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ngordon's own words
I was trying to purchase tickets for a concert last night and was removing credit card info that wasn’t supposed to be saved under my account and tried making purchase with new credit card info and said order couldn’t be processed and instead the tickets were charged to a different card that wasn’t supposed to be . I need the transaction reversed pls ASAP as that credit card was not mine and need to speak with a live person ASAP
GetHuman-ngordon did not yet indicate what Groupon should do to make this right.
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