Groupon ****-******-****** purchased for Red May ** in error. What I needed was res for...

GetHuman-wahlvo's customer service issue with Groupon from May 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-wahlvo's own words
Groupon ****-******-****** purchased for Red May ** in error. What I needed was res for May **. Stayed at hotel on **th and paid. Manager said he would allow the change. Please call him and he will approve. Please refund or exchange. Please advise.
GetHuman-wahlvo did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-wahlvo fixed the problem
Chat with Groupon employee who contacted hotel and manager there approved a refund
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-wahlvo
May 22nd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-wahlvo shared how to fix
Seen by 10 customers so far
Similar issue to 624 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-wahlvo started working on this issue
May 22nd, 2018 12:34am
GetHuman-wahlvo indicated the issue is not fixed yet.
May 22nd, 2018 11:08am
GetHuman-wahlvo indicated the issue is not fixed yet.
May 22nd, 2018 3:59pm
GetHuman-wahlvo indicated the issue is not fixed yet.
May 23rd, 2018 12:14am
GetHuman-wahlvo indicated the issue is not fixed yet.
May 23rd, 2018 1:54am
GetHuman-wahlvo indicated the issue is not fixed yet.
May 23rd, 2018 2:12am
GetHuman-wahlvo confirmed the issue is fixed. Hooray!
May 25th, 2018 11:25am