On ****, I bought an oil change at Broadway Gas for $**.**. The Groupon No. is LG-**TS...

GetHuman705624's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman705624's own words
On ****, I bought an oil change at Broadway Gas for $**.**. The Groupon No. is LG-**TS-M*R*-*Y*W-NRKZ. On ****, I used another Groupon at Salon Euphoria, dated recently. By mistake, I gave the folded-up oil change Groupon to the Salon's Shanna Droukis, instead of her Groupon! I sent Shanna her correct Groupon and requested she send me the Broadway Gas one. I've requested twice, and no answer. I do think my re-taped damaged envelope mayhave been a problem, but I cannot believe that Shanna would keep the oil change one for herself, having had several very favorable meetings with her. Is there any way I can discover if my missing Groupon has actually been used?! I'd love to use it.
GetHuman705624 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman705624 fixed the problem
Apparently a "Get Human" person quickly got in touch with the mistaken recipient of my groupon, who then offered me a groupon for her own (excellent!) hair salon services. All I know is I suddenly received this groupon via email.
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Groupon

Customer service issue
Reported by GetHuman705624
May 21st, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
GetHuman705624 shared how to fix
Seen by 8 customers so far
Similar issue to 504 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman705624 started working on this issue
May 21st 8:26pm
GetHuman705624 indicated the issue is not fixed yet.
May 21st 9:43pm
GetHuman705624 indicated the issue is not fixed yet.
May 21st 9:46pm
GetHuman705624 indicated the issue is not fixed yet.
May 22nd 9:34pm
GetHuman705624 confirmed the issue is fixed. Hooray!
May 22nd 9:35pm
GetHuman705624 confirmed the issue is fixed. Hooray!
May 24th 9:56pm