I'm trying to purchase an animal encounter with an aquarium, and in the fine print it s...

GetHuman-jlowther's customer service issue with Groupon from May 2018

3 views
 | 
108 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-jlowther's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jlowther's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jlowther will want to follow the link below to head to their help center. We will check on GetHuman-jlowther later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jlowther may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jlowther's own words
I'm trying to purchase an animal encounter with an aquarium, and in the fine print it says I must make a reservation. There is no information telling me how I am supposed to do this, and I don't understand how I am supposed to schedule a reservation with Groupon. The site is allowing me to purchase the encounter, but not giving me any options to schedule it.**This is for the Miami Seaquarium, and the encounter is the Dolphin Odyssey.
GetHuman-jlowther did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jlowther fixed the problem
We are waiting for GetHuman-jlowther to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jlowther fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-jlowther
May 21st, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 108 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jlowther started working on this issue
May 21st 7:26pm