I didn't get advice from Groupon on what to do about my problem, summarized below in "The Problem - in Detail. Need to get this taken care of since my "Oil Change" light is on. Please advise how I can handle this. Thanks!

GetHuman-chesapea's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-chesapea's own words
Trying to get an answer to my question, above, on how to get my Groupon offer honored at Brooks-Huff without being able to print out the coupon. ... I had purchased an offer for an oil change * at Brooks-Huff a while back and was unable to make it there before the deadline. You guys were kind enough to extend the deadline, which will expire shortly. Problem is that I cannot print out a coupon because my printer is not working. Can I just call the local Brooks-Huff (Timonium, MD) and make an appointment with them without the paperwork? Thanks in advance for your help. Janice Harris (*****@***.com ***-***-****)
I am a senior citizen and don't want to run into a problem with my **-year old car having motor problems because it needs an oil change *.
E-mail me at *****@***.com and advise how I can get my oil change!!!
I am a new customer and quite surprised that someone at Groupon has not responded to my question, above. I have several friends who tell me that they have always had good luck with you guys.
I tried to invoke the oil-change fairy but he was already overworked!!
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Groupon

Groupon offer for oil change * at Brooks-Huff for $**.**.
Customer service issue
Reported by GetHuman-chesapea
May 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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GetHuman-chesapea started working on this issue
May 21st 2:25pm
GetHuman-chesapea indicated the issue is not fixed yet.
May 24th 3:17am
GetHuman-chesapea indicated the issue is not fixed yet.
May 24th 3:32am