I tried to purchase a Groupon for a stay at Powhatan Resort in Williamsburg. I reserved...

GetHuman-prestec's customer service issue with Groupon from May 2018

589 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-prestec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-prestec's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-prestec will want to follow the link below to head to their help center. We will check on GetHuman-prestec later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-prestec may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-prestec's own words
I tried to purchase a Groupon for a stay at Powhatan Resort in Williamsburg. I reserved on my phone a * night stay in a * bedroom unit. On my mobile app it looked like it failed, and I tried to rebook, It now says "pending on TWO DIFFERENT * BR bookings. Thinking I had no reservations because I got no confirming emails, I returned to the site TWICE to find that only a * BR unit was offered at a greater price. I reserved that, I thought, but no confirming email. So I did it again. Now it looks like I have * pending groupons. Can you call me and clear it up? ***-***-****
GetHuman-prestec did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-prestec fixed the problem
We are waiting for GetHuman-prestec to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-prestec fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-prestec
May 20th, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 589 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-prestec started working on this issue
May 20th, 2018 7:12pm