I inadvertently ordered six sets compression socks. I was checking order to see if orde...

GetHuman-uniquean's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-uniquean's own words
I inadvertently ordered six sets compression socks. I was checking order to see if order was complete and it forwarded to my credit card and AUTOMATICALLY charged my card SIX times. I called and was told I have * hours to cancel, however site shows * days. The number on site shows no one answers, and live chat was a joke...he was rude, condescending and snickered at my error. I just want a FULL REFUND and your company EXPOSED for lacking integrity.
GetHuman-uniquean did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-uniquean fixed the problem
We are waiting for GetHuman-uniquean to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-uniquean
May 20th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 624 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-uniquean started working on this issue
May 20th 6:20pm
GetHuman-uniquean indicated the issue is not fixed yet.
May 20th 8:31pm
GetHuman-uniquean indicated the issue is not fixed yet.
May 20th 10:44pm
GetHuman-uniquean indicated the issue is not fixed yet.
May 20th 10:52pm
GetHuman-uniquean indicated the issue is not fixed yet.
May 20th 10:53pm
GetHuman-uniquean indicated the issue is not fixed yet.
May 21st 12:54am
GetHuman-uniquean indicated the issue is not fixed yet.
May 21st 6:22am
GetHuman-uniquean indicated the issue is not fixed yet.
May 21st 6:57am