I bought a Groupon for Botox. The order did not go therough. When I received the email...

GetHuman-schneble's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-schneble's own words
I bought a Groupon for Botox. The order did not go therough. When I received the email I then went in and updated my credit card info, as I had previously had an old card stored. It has now been * days and I still have not received a new email telling me that the issue has been resolved or that my Groupon has been purchased. Not sure if I should repurchase......and I also did not save the promo code I originally put in so I don’t know how to proceed. Please call or email me back ASAP.
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Groupon

Customer service issue
Reported by GetHuman-schneble
May 20th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 22 others
0 customers following this
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Timeline
GetHuman-schneble started working on this issue
May 20th 5:27pm
GetHuman-schneble indicated the issue is not fixed yet.
May 21st 12:21am
GetHuman-schneble indicated the issue is not fixed yet.
May 21st 1:06am