The grouping I bought stated it was for gel manicure or next gen manicure. At the salon...

GetHuman701908's customer service issue with Groupon from May 2018

156 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman701908's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman701908 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman701908's own words
The grouping I bought stated it was for gel manicure or next gen manicure. At the salon they told me the next gen has been sold out for * weeks. There was no where to see that when purchasing the Groupon. On the voucher after it was paid for is the only place that says it’s only for a gel manicure. Bayside Nails and Lash Lounge manager said they have complained to Groupon many times to get it changed so it only states gel manicure not next gen. I want a complete refund of these * Groupons purchased under false advertising!
GetHuman701908 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman701908 fixed the problem
We are waiting for GetHuman701908 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman701908 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman701908
May 20th, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 156 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman701908 started working on this issue
May 20th, 2018 5:20pm