Dear Groupon,*I just used you service for the first time for Red Sox tickets. We will b...

GetHuman-schreinf's customer service issue with Groupon from May 2018

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The issue in GetHuman-schreinf's own words
Dear Groupon,*I just used you service for the first time for Red Sox tickets. We will be in the area from California for a family reunion event. The ** tickets I purchased are for Sept **, ****. My order is XZ*****. I believed I was buying tickets in the grandstand area above first base. The tickets I received are in the bleacher seats in right field. I don't know what could have happened but am dissatisfied and would like either a refund or have the funds paid applied to different seats. **Additionally, the seats I thought I purchased were around $**. which seems to be reflected in the total paid (***.**). The bleacher tickets I received were $**. seats which should have been far less.**Thanks for helping resolve this matter.**Craig Schreiner
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Groupon

Customer service issue
Reported by GetHuman-schreinf
May 19th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 555 others
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Timeline
GetHuman-schreinf started working on this issue
May 19th 9:32pm
GetHuman-schreinf indicated the issue is not fixed yet.
May 19th 11:54pm
GetHuman-schreinf indicated the issue is not fixed yet.
May 19th 11:56pm
GetHuman-schreinf indicated the issue is not fixed yet.
May 21st 3:09am
GetHuman-schreinf indicated the issue is not fixed yet.
May 21st 4:37pm