Issue with Groupon stating it was redeemed when I did not use it need to be refunded

GetHuman-ashlelor's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ashlelor's own words
I was tryin to use my voucher for the Groupon I purchased and it said it was redeemed when I did not use it ... I purchased a Groupon for Gilbert Natural Medicine and Aesthetics for ** dollars and it said it was redeemed so I could not use it. This is an error and I need to be refunded for this issue.
I have contacted Groupon support multiple times and have not had anyone help me with this matter
I would like to be refunded for the Groupon I could not use because it stated it was already redeemed even though I did not use it
I have purchased multiple times from Groupon and keep coming back
I have contacted Groupon support multiple times with no help in return
I have an issue with Groupon too
How GetHuman-ashlelor fixed the problem
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Groupon

Gilbert Natural Medicine and Asthsetics for a non invasive tummy tuck
Customer service issue
Reported by GetHuman-ashlelor
May 19th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 19 customers so far
Similar issue to 483 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman-ashlelor started working on this issue
May 19th 9:21pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 19th 9:21pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 19th 9:25pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 19th 9:25pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 20th 12:15am
GetHuman-ashlelor indicated the issue is not fixed yet.
May 20th 12:15am
GetHuman-ashlelor indicated the issue is not fixed yet.
May 20th 2:23pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 20th 11:53pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 20th 11:53pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 21st 2:18am
GetHuman-ashlelor indicated the issue is not fixed yet.
May 21st 2:40am
GetHuman-ashlelor indicated the issue is not fixed yet.
May 27th 1:54pm
GetHuman-ashlelor indicated the issue is not fixed yet.
May 27th 1:55pm