I bought a groupon for eyelash extensions. Went to try to redeem the groupon and was to...

GetHuman-ggxsara's customer service issue with Groupon from May 2018

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Waiting to see what went wrong with our suggestion for how to get Groupon help.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-ggxsara's own words:
I bought a groupon for eyelash extensions. Went to try to redeem the groupon and was told that they cannot do my eyelashes because they are too thin, the adhesive wouldn’t stick to them. I’d like a refund.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-ggxsara
May 19th, 2018 - 3 mons ago
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Seen by 21 customers so far
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GetHuman-ggxsara started working on this issue
May 19th 2:28pm