Hello. My name is Alfredo Montero, I am a frequent Groupon customer. I have used it in...
GetHuman-alfredom's customer service issue with Groupon from May 2018
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The issue in GetHuman-alfredom's own words
Hello. My name is Alfredo Montero, I am a frequent Groupon customer. I have used it in travels all over the US and as gifts for family and friends in other cities. I bought a massage with you guys a couple of months back and it has been so challenging trying to get an appointment. From the first day I called and he picked up, he told me he was very busy and only communicates via text. Then I tried to set the appointment and his closest date was * weeks out. I am a Catering company, and * weeks out is extremely challenging. I then tried another time and same results, * weeks out, except this time it fell * days after my expiration and he wanted to charge me extra. That is not fair. I would like my money back or a credit with you guys so I can purchase another groupon. Thanks
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