Hello. My name is Alfredo Montero, I am a frequent Groupon customer. I have used it in...

GetHuman-alfredom's customer service issue with Groupon from May 2018

567 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-alfredom's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alfredom's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alfredom will want to follow the link below to head to their help center. We will check on GetHuman-alfredom later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-alfredom's own words
Hello. My name is Alfredo Montero, I am a frequent Groupon customer. I have used it in travels all over the US and as gifts for family and friends in other cities. I bought a massage with you guys a couple of months back and it has been so challenging trying to get an appointment. From the first day I called and he picked up, he told me he was very busy and only communicates via text. Then I tried to set the appointment and his closest date was * weeks out. I am a Catering company, and * weeks out is extremely challenging. I then tried another time and same results, * weeks out, except this time it fell * days after my expiration and he wanted to charge me extra. That is not fair. I would like my money back or a credit with you guys so I can purchase another groupon. Thanks
GetHuman-alfredom did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-alfredom fixed the problem
We are waiting for GetHuman-alfredom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-alfredom fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-alfredom
May 18th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 567 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-alfredom started working on this issue
May 18th, 2018 3:46pm