I just wanted you to k ow I am very unhappy with.your description of your offers. I boo...

GetHuman-rclloyd's customer service issue with Groupon from May 2018

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The issue in GetHuman-rclloyd's own words
I just wanted you to k ow I am very unhappy with.your description of your offers. I booked a room at Elk Forge B&B for our.**rd Anniversary when I got the conformation we were on the *rd fl ** steps no elevator my husband is ** and had * hip replacements. When I called to ask for a *st fl we had to pay $**.** more. You should put steps required in your advertisements. Imagine if we or someone in a wheelchair did not check on it before hand and went there what would they do. Please be more specific about your description of your reservation. I have been very disappointed with Groupon lately . I think I will take my business elsewhere from now on.*Carol Lloyd
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Groupon

Customer service issue
Reported by GetHuman-rclloyd
May 18th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-rclloyd started working on this issue
May 18th, 2018 1:45pm