Hi , I purchased a Groupon for Ghambir cosmetics for Botox treatments. The doctors offi...

GetHuman-jnraller's customer service issue with Groupon from May 2018

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1 following
Help with my Groupon issue
GetHuman-jnraller's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jnraller will want to follow the link below to head to their help center. We will check on GetHuman-jnraller later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jnraller's own words
Hi , I purchased a Groupon for Ghambir cosmetics for Botox treatments. The doctors office just informed me since this is my second time that I’ve purchased this, I cannot use. It’s only for the first time patient. I did not realize this. My name is Jacquelyn Aller. My order number is ****-******-******
GetHuman-jnraller did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jnraller
May 17th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 14 customers so far
Similar issue to 407 others
1 customer following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-jnraller started working on this issue
May 17th, 2018 9:22pm
GetHuman-jnraller indicated the issue is not fixed yet.
May 18th, 2018 2:27am
GetHuman-jnraller indicated the issue is not fixed yet.
May 20th, 2018 10:39pm