I contacted the business made a reservation only to be called by a rude manager an hour...

GetHuman-turbogti's customer service issue with Groupon from May 2018

2 views
 | 
66 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-turbogti's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-turbogti's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-turbogti will want to follow the link below to head to their help center. We will check on GetHuman-turbogti later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-turbogti may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-turbogti's own words
I contacted the business made a reservation only to be called by a rude manager an hour later and have my reservation canceled because a mistake on their end. **They are treating me like **** because I bought it from Groupon and continued to treat me like an inferior customer because it was from Groupon... then they hung up on me.... I don’t want to do business with these people and I want my money back!**It was fl massage and spa
GetHuman-turbogti did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-turbogti fixed the problem
We are waiting for GetHuman-turbogti to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-turbogti fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-turbogti
May 17th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 66 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-turbogti started working on this issue
May 17th, 2018 3:22pm