It shows on my Groupon that I ordered a ** dollar Groupon for a valvaline oil change an...

GetHuman-sydneyen's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman-sydneyen's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sydneyen will want to follow the link below to head to their help center. We will check on GetHuman-sydneyen later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sydneyen's own words
It shows on my Groupon that I ordered a ** dollar Groupon for a valvaline oil change and I never ordered that nor did I use my card to order it so i don’t understand how it was ordered or confirmed without me ever submitting it myself... I buy wright tire and auto oil change for $** whenever I do need an oil change from Groupon so I know for sure I didn’t order this
GetHuman-sydneyen did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-sydneyen
May 16th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 27 customers so far
Similar issue to 552 others
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Timeline
GetHuman-sydneyen started working on this issue
May 16th, 2018 10:27pm
GetHuman-sydneyen indicated the issue is not fixed yet.
May 16th, 2018 11:36pm
GetHuman-sydneyen indicated the issue is not fixed yet.
May 16th, 2018 11:38pm
GetHuman-sydneyen indicated the issue is not fixed yet.
May 18th, 2018 9:05pm
GetHuman-sydneyen indicated the issue is not fixed yet.
May 19th, 2018 10:01pm
GetHuman-sydneyen indicated the issue is not fixed yet.
May 19th, 2018 10:01pm