Hello I need to speak w*someone - you have * accounts for me under * separate emails...

GetHuman-flordub's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-flordub's own words
Hello I need to speak w*someone - you have * accounts for me under * separate emails. I started a trade on a groupon purchase I made today for $*** and purchased a deal for $***. I want to make sure this is a trade and not a new purchase. My phone is *** *** **** - name FLOR DUBOWSKI emails *****@***.com and *****@***.com - Please respond and look into this now.*The order number for your purchase on May **, **** is ****-******-****** this is the one for $****the original order is w*NEW LOOK Skin ctr for $*** *****-******-******. Thx!!
GetHuman-flordub did not yet indicate what Groupon should do to make this right.
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How GetHuman-flordub fixed the problem
Use the chat feature, that's the way I got help.
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Groupon

Customer service issue
Reported by GetHuman-flordub
May 16th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 535 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-flordub started working on this issue
May 16th, 2018 10:25pm
GetHuman-flordub indicated the issue is not fixed yet.
May 16th, 2018 11:31pm
GetHuman-flordub confirmed the issue is fixed. Hooray!
May 17th, 2018 11:26pm