I ordered a groupon for a hair appointment and the lady said she doesn’t offer it anymo...

GetHuman-danatuit's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-danatuit may need:
Name on account, Email on account, and Billing address
GetHuman-danatuit's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-danatuit will want to follow the link below to head to their help center. We will check on GetHuman-danatuit later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-danatuit's own words:
I ordered a groupon for a hair appointment and the lady said she doesn’t offer it anymore. I need a full refund and I don’t know how to do that.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-danatuit
Jun 3rd, 2018 - 17d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 618 others
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Timeline
GetHuman-danatuit started working on this issue
Jun 3rd 4:42pm