I purchased the Shark ION Robot *** vacuum with Wi-Fi. It doesn't follow the commands a...

GetHuman-trentha's customer service issue with Groupon from June 2018

Help with my Groupon issue
I purchased the Shark ION Robot *** vacuum with Wi-Fi. It doesn't follow the commands and goes all the place out of control. I wish to return it for a full refund
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-trentha
Jun 3rd, 2018 - 3 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 422 others
0 customers following this
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Timeline
GetHuman-trentha started working on this issue
Jun 3rd 2:46pm
GetHuman-trentha indicated the issue is not fixed yet.
Jun 6th 8:21pm