I ordered a Groupon for deep sea fishing in Naples Florida. I ordered it may **th. Pure...

GetHuman-darcis's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-darcis's own words
I ordered a Groupon for deep sea fishing in Naples Florida. I ordered it may **th. Pure Naples says they can not find the group on to redeem it. I have it on my ap store, the name is Richard stougard and the group on code is *********, it was for a party of *. My name is Darci Sanders and my email address is *****@***.com. I would like a refund for my group on as I can not use it. I have an email confirmation and the money was taken out of my bank.
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Groupon

Customer service issue
Reported by GetHuman-darcis
May 16th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 236 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-darcis started working on this issue
May 16th, 2018 7:28pm
GetHuman-darcis indicated the issue is not fixed yet.
May 16th, 2018 9:04pm
GetHuman-darcis indicated the issue is not fixed yet.
May 17th, 2018 10:57pm