GetHuman-samack's customer service issue with Groupon from May 2018
Help with my Groupon issue
The issue in GetHuman-samack's own words
get my carpets cleaned ... I purchased a carpet cleaning with Extreme Clean LLC through Groupon on October **th, ****. The coupon did not have an expiration date, nor was it retrieved by me. I called to ask the owner if I could gift the coupon out to a friend since I had not used it and he advised me that I had been a no call no show which is false information. I had spoken with him back in December **** to schedule a time and date however he had no availability. I am requesting a refund of my money. There was no expiration on his coupon and he is refusing to refund me and the information is totally false regarding a no show. My phone* for contact is ***-***-****. I would appreciate a response in regards to this matter. Stephanie Mack.
I can't get ahold of a live person and the email keeps asking me if the issue is resolved and I keep saying no and I'm still not getting a response and I'm not getting action.
I shop with Groupon all the time and I've never experienced a problem. I refuse to buy anything else from Groupon until they Rectify this problem.
I tried calling customer service I've tried emailing nothing's working I want my money back
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