As a disclaimer for my order it states that there may be an additional add-on for certa...

GetHuman689680's customer service issue with Groupon from May 2018

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As a disclaimer for my order it states that there may be an additional add-on for certain vehicles for the remote start package I ordered. when I called the company I bought the Groupon for they did not tell me that there was anything additional that I had too purchase after I told them the make and model of my vehicle. when I got to the shop. I was than informed that I must buy an $** piece in order for them to put my remote start in. It is not right that I was not told and was led to believe that I had already paid for everything that was needed.
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Groupon

Customer service issue
Reported by GetHuman689680
May 16th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 274 others
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Timeline
GetHuman689680 started working on this issue
May 16th, 2018 2:46pm
GetHuman689680 confirmed the issue is fixed. Hooray!
May 17th, 2018 3:57pm