I purchased a Groupon at Setsuko hair salon. I went to redeem it and they said I was a...

GetHuman686893's customer service issue with Groupon from May 2018

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The issue in GetHuman686893's own words
I purchased a Groupon at Setsuko hair salon. I went to redeem it and they said I was a previous client. I can not remember having been there. If I was it was so long ago I have forgotten. So now I am stuck, they will not honor this Groupon. I feel like I have been used. It looks like I can't get my money back. Live chat has gotten me no where, Mohamad could not answer my questions. I would like to speak to someone. I have been a Groupon client for years and this is the first time this has happened. HELP
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Groupon

Customer service issue
Reported by GetHuman686893
May 15th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 699 others
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Timeline
GetHuman686893 started working on this issue
May 15th, 2018 5:16pm