I purchased a Groupon and the person is no longer living in Charlotte. I only need a refund!

GetHuman-daleylis's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-daleylis's own words
The problem: I purchased a Groupon and the person is no longer living in Charlotte. I only need a refund!
GetHuman-daleylis did not yet indicate what Groupon should do to make this right.
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How GetHuman-daleylis fixed the problem
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Groupon

Customer service issue
Reported by GetHuman-daleylis
May 15th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 204 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-daleylis started working on this issue
May 15th 4:08am
GetHuman-daleylis indicated the issue is not fixed yet.
May 15th 4:08am