Bought Groupon to Tanya Beckman, Hair Stylist, on ******. Called for appt on ******. Ma...
GetHuman-garnical's customer service issue with Groupon from May 2018
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Bought Groupon to Tanya Beckman, Hair Stylist, on ******. Called for appt on ******. Made appt w*Tanya for Mon, ****** @ *pm* she sent me text on morning of *** asking to reschedule for Thur ****. Initially, I agreed. Texted & left voice message within ** min telling her I had Dr appt. that day and gave her alternate dates when I'd be available. Not having heard from her, morning of **** (rescheduled date) I called & left voice mail reminding her I would not be keeping *pm appt & to pls call*text me for alternative as I'd not heard from her. I repeated my above message on *******. To date, I've not heard from Tanya. I just noticed she changed her salon name, however the phone * is the same one I've been calling & texting several times. I believe she, wanting to promote her business, should have contacted. I don't believe It's up to me to baby-sit by continuing to call*text her. She has been unresponsive & therefore, I request a refund of $**.**. Thank you*I trust that Groupon will make this right and come up with a resolution that is fair.
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