Bought Groupon to Tanya Beckman, Hair Stylist, on ******. Called for appt on ******. Ma...

GetHuman-garnical's customer service issue with Groupon from May 2018

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The issue in GetHuman-garnical's own words
Bought Groupon to Tanya Beckman, Hair Stylist, on ******. Called for appt on ******. Made appt w*Tanya for Mon, ****** @ *pm* she sent me text on morning of *** asking to reschedule for Thur ****. Initially, I agreed. Texted & left voice message within ** min telling her I had Dr appt. that day and gave her alternate dates when I'd be available. Not having heard from her, morning of **** (rescheduled date) I called & left voice mail reminding her I would not be keeping *pm appt & to pls call*text me for alternative as I'd not heard from her. I repeated my above message on *******. To date, I've not heard from Tanya. I just noticed she changed her salon name, however the phone * is the same one I've been calling & texting several times. I believe she, wanting to promote her business, should have contacted. I don't believe It's up to me to baby-sit by continuing to call*text her. She has been unresponsive & therefore, I request a refund of $**.**. Thank you*I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-garnical
May 14th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 630 others
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GetHuman-garnical started working on this issue
May 14th, 2018 11:49pm
GetHuman-garnical shared this issue with others over email
May 14th, 2018 11:50pm
GetHuman-garnical indicated the issue is not fixed yet.
May 15th, 2018 12:00am