Bought Groupon to Tanya Beckman, Hair Stylist, on ******. Called for appt on ******. Ma...

GetHuman-garnical's customer service issue with Groupon from May 2018

Help with my Groupon issue
The issue in GetHuman-garnical's own words
Bought Groupon to Tanya Beckman, Hair Stylist, on ******. Called for appt on ******. Made appt w*Tanya for Mon, ****** @ *pm* she sent me text on morning of *** asking to reschedule for Thur ****. Initially, I agreed. Texted & left voice message within ** min telling her I had Dr appt. that day and gave her alternate dates when I'd be available. Not having heard from her, morning of **** (rescheduled date) I called & left voice mail reminding her I would not be keeping *pm appt & to pls call*text me for alternative as I'd not heard from her. I repeated my above message on *******. To date, I've not heard from Tanya. I just noticed she changed her salon name, however the phone * is the same one I've been calling & texting several times. I believe she, wanting to promote her business, should have contacted. I don't believe It's up to me to baby-sit by continuing to call*text her. She has been unresponsive & therefore, I request a refund of $**.**. Thank you*I trust that Groupon will make this right and come up with a resolution that is fair.
GetHuman-garnical did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-garnical fixed the problem
We are waiting for GetHuman-garnical to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-garnical
May 14th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 630 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-garnical started working on this issue
May 14th, 2018 11:49pm
GetHuman-garnical shared this issue with others over email
May 14th, 2018 11:50pm
GetHuman-garnical indicated the issue is not fixed yet.
May 15th, 2018 12:00am