Groupon,*I got an email from you that there was a problem with a purchase, butI had not...

GetHuman684232's customer service issue with Groupon from May 2018

6 views
 | 
694 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman684232's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman684232's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman684232 will want to follow the link below to head to their help center. We will check on GetHuman684232 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman684232 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman684232's own words
Groupon,*I got an email from you that there was a problem with a purchase, butI had not made a purchase. Before I had time to reach out to you I got an email that there was a problem with my account security and my account had been closed until I to reset my password. Thank you for catching it! However, I had trouble resetting my password and eventually was told I didn't have an account. I have had an account, but it may have been with an earlier email address (*****@***.com, if I remember correctly) and my last purchase of skirted tights I may have been as a guest. But I am still concerned about someone using my account. help.**PS You are hard to reach for help.
GetHuman684232 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman684232 fixed the problem
We are waiting for GetHuman684232 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman684232 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman684232
May 14th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 694 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman684232 started working on this issue
May 14th, 2018 8:58pm