****o I emailed last week and haven’t received a response. I bought a couples m***age o...

GetHuman-jadira's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
****o I emailed last week and haven’t received a response. I bought a couples m***age on May Day **th and the next day I called to make an appointment. Someone named Jamal answered the phone and was very rude and said that they weren’t taking anymore grouponers until the end of August because it’s gotten out of control and he had to take the deal off of Groupon. The deal expires on August *th and the person on the phone was so rude that I don’t feel comfortable going there now. I would just like to be refunded my money so that I can go elsewhere. Thanks for your time on this matter
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-jadira
May 14th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 495 others
0 customers following this
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Timeline
GetHuman-jadira started working on this issue
May 14th 7:48pm
GetHuman-jadira indicated the issue is not fixed yet.
May 14th 9:06pm