Hello I emailed last week and haven’t received a response. I bought a couples massage o...

GetHuman-jadira's customer service issue with Groupon from May 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jadira's own words
Hello I emailed last week and haven’t received a response. I bought a couples massage on May Day **th and the next day I called to make an appointment. Someone named Jamal answered the phone and was very rude and said that they weren’t taking anymore grouponers until the end of August because it’s gotten out of control and he had to take the deal off of Groupon. The deal expires on August *th and the person on the phone was so rude that I don’t feel comfortable going there now. I would just like to be refunded my money so that I can go elsewhere. Thanks for your time on this matter
GetHuman-jadira did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jadira fixed the problem
We are waiting for GetHuman-jadira to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-jadira
May 14th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 495 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-jadira started working on this issue
May 14th 7:48pm
GetHuman-jadira indicated the issue is not fixed yet.
May 14th 9:06pm