Hi,*I purchased duct cleaning for $*** last Monday. I called the company immediately...
GetHuman683397's customer service issue with Groupon from May 2018
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Hi,*I purchased duct cleaning for $*** last Monday. I called the company immediately & left a message. The company didn't get back to me & I only reached them today after trying a few other times. They will not service my area. I now see that the purchase is only valid within ** miles of the company, which is not within ** miles of me. So a. The purchase wasn't valid and b. why did it come up as the second option in my search area? that was misleading to say the least. Why would I have bought a service that would not be delivered. I would like a full refund. This is a lot of $. I was not aware of your * day refund policy which is an unusually shorty period of time. This is not a perishable good, and this is a lot of $. If you can book me another reputable (nationally certified) company for this amount for full service (Clean all ducts) today I will be happy to accept it. Otherwise, please refund the full amount TODAY.
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