Groupon sent me an offer for Diamondback tickets. So on ****** I tried to purchase ** f...

GetHuman-joycie's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman-joycie's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joycie will want to follow the link below to head to their help center. We will check on GetHuman-joycie later to make sure it's all set or try to help escalate.
The issue in GetHuman-joycie's own words
Groupon sent me an offer for Diamondback tickets. So on ****** I tried to purchase ** for tomorrow *******, and was denied. I contacted Customer service by Email because there is no phone number. I was told that that Groupon was sold out. So I ordered ** tickets for today *******, and it was accepted. I received notification that I bought tickets for both days, which I can't use. I would like to cancel the tickets for *******, which I was first denied for. I have never been able to use a Groupon twice before! Can you please help me with this (it is $***.**) My name is Joyce Tinney. Phone ****-***-****. I prefer to speak with someone, please.
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Groupon

Customer service issue
Reported by GetHuman-joycie
May 14th, 2018 - 10 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-joycie started working on this issue
May 14th, 2018 4:30pm
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May 14th, 2018 4:31pm