We bought tickets for shrek musical in scotsdale az. When I went to check the address...

GetHuman-betsybur's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-betsybur's own words
We bought tickets for shrek musical in scotsdale az. When I went to check the address for our event, all day long Groupon site was down so I went to google to look up shrek in Scottsdale. It gave me the name of a theatre. I took my * excited kids there only to discover that we were at the wrong theatre. I am so disappointed. Your site has been down all day, it says something like "someone spilt coffee on the system" or something. Please refund us our tickets so I can take the kids bowling or something.
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Groupon

Customer service issue
Reported by GetHuman-betsybur
May 13th, 2018 - 10 mons ago
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GetHuman-betsybur started working on this issue
May 13th, 2018 2:20am