I requested a trade in on a certificate I could not use and was granted the trade in by...
GetHuman-sueengli's customer service issue with Groupon from May 2018
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The issue in GetHuman-sueengli's own words
I requested a trade in on a certificate I could not use and was granted the trade in by Groupon rep. on April *rd. I tried to trade in the voucher and it shows it was redeemed a month before I received authorized. Reference ********* Below is the email I received. Was unable to complete trade in instructions.**Hi Sue,**You're in luck! This Groupon is eligible for Trade In through **********. You can exchange it for an equal value of Groupon Bucks and put those Bucks toward a new voucher right away.**Here's how:**. Go to your My Groupons page at http:**www.groupon.com*mygroupons. **. Select "Trade in Voucher." **. Confirm that you want to Trade In your voucher. Once you do, you'll receive the amount you paid in your account as Groupon Bucks. **. Start shopping! You'll have ** hours to find a new voucher, or your old voucher will be restored.**The Bucks will automatically apply to any local deal, and if you spend less, you'll have a balance left over. Spend more, and the remainder will be charged to your card. Only unprinted, unviewed vouchers are eligible for Trade In, and you have until ********** to complete your Trade In*Thanks,**Rajnarayan G*Groupon Customer Support
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