I ordered a helicopter tour last night and it said it was pending in my account and tha...

GetHuman678638's customer service issue with Groupon from May 2018

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I ordered a helicopter tour last night and it said it was pending in my account and that the information for confirmation would be sent to my email (*****@***.com) I opened my email and never received that email. I figured after the purchase went through and was no longer pending I would receive the email so I waited until this morning to check again. When I opened the groupon app this morning I was logged out and I can not seem to get back in. I’m very upset because these were for my mom for mother’s day. She has been saving for a trip to Alaska for three years now and was finally able to do it. I really don’t want to lose this opportunity! Please help!!
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Groupon

Customer service issue
Reported by GetHuman678638
May 12th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 7 customers so far
Similar issue to 597 others
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Timeline
GetHuman678638 started working on this issue
May 12th, 2018 5:50pm
GetHuman678638 indicated the issue is not fixed yet.
May 12th, 2018 7:10pm
GetHuman678638 indicated the issue is not fixed yet.
May 12th, 2018 9:41pm
GetHuman678638 indicated the issue is not fixed yet.
May 12th, 2018 11:24pm
GetHuman678638 confirmed the issue is fixed. Hooray!
May 16th, 2018 2:10pm