I am being shipped an item that I didn't order. My order number is ****-******-****** a...

GetHuman-donleidi's customer service issue with Groupon from May 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-donleidi's own words
I received an item and was charged for something I did not order. The order number is ****-******-****** for a tiffany purse. I was sent info to print a mail return label but i have no way to retreive it. Printer failure. Have been trying to use wifes laptop with no success.*Don Leidig **** Woodland Ridge Circle *Covington, Ga. ****** ******@***.com ****.***.*****Thank you. ... I am being shipped an item that I didn't order. My order number is ****-******-****** and the item I did not order is the tiffany bag. What needs to be done to correct this?
GetHuman-donleidi did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-donleidi
May 11th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 16 customers so far
Similar issue to 339 others
0 customers following this
Items needed
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Timeline
GetHuman-donleidi started working on this issue
May 11th, 2018 11:03am
GetHuman-donleidi indicated the issue is not fixed yet.
May 11th, 2018 12:15pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 11th, 2018 12:17pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 11th, 2018 5:22pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 11th, 2018 9:52pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 15th, 2018 4:17pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 15th, 2018 4:19pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 15th, 2018 4:20pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 15th, 2018 4:20pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 15th, 2018 4:21pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 16th, 2018 9:24am
GetHuman-donleidi indicated the issue is not fixed yet.
May 16th, 2018 9:25am
GetHuman-donleidi indicated the issue is not fixed yet.
May 17th, 2018 2:19pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 17th, 2018 2:28pm
GetHuman-donleidi indicated the issue is not fixed yet.
May 17th, 2018 2:35pm