Purchased a groupon for a massage with Tia (Star Massage). It has been impossible to s...
GetHuman-fiskited's customer service issue with Groupon from May 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fiskited will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fiskited can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-fiskited's own words
Purchased a groupon for a massage with Tia (Star Massage). It has been impossible to schedule, with delays in vendor getting back. Request refund for voucher ******* Purchased by Charlotte Kennedy **If any additional information is needed to receive an immediate refund, please advise.
GetHuman-fiskited did not yet indicate what Groupon should do to make this right.
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