Purchased a groupon for a massage with Tia (Star Massage). It has been impossible to s...

GetHuman-fiskited's customer service issue with Groupon from May 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-fiskited's own words
Purchased a groupon for a massage with Tia (Star Massage). It has been impossible to schedule, with delays in vendor getting back. Request refund for voucher ******* Purchased by Charlotte Kennedy **If any additional information is needed to receive an immediate refund, please advise.
GetHuman-fiskited did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-fiskited
May 11th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 626 others
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GetHuman-fiskited started working on this issue
May 11th, 2018 12:19pm