GetHuman-andiek's customer service issue with Groupon from May 2018
Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-andiek's own words
I bought Home Chef meals for $***. When I contacted them to redeem my groupon *GRPNQ*VBT**D** they told me this was only for new members which I am not.*Please refund the money to my credit card.*Andrea Keller Goldhirsch
Groupon did not indicate the conditions to redeem groupon offer when I purchased it.
Credit my credit card for the $*** this groupon cost me or I will dispute this with American Express.
I have been a customer for at least * years. Never had a problem before.
Called Home Chef to redeem and contacted Groupon for a refund which I did not get.
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Please help with my Groupon issue
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