No more Groupon for me

GetHuman-andiek's customer service issue with Groupon from May 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-andiek's own words
I bought Home Chef meals for $***. When I contacted them to redeem my groupon *GRPNQ*VBT**D** they told me this was only for new members which I am not.*Please refund the money to my credit card.*Andrea Keller Goldhirsch
Groupon did not indicate the conditions to redeem groupon offer when I purchased it.
Credit my credit card for the $*** this groupon cost me or I will dispute this with American Express.
I have been a customer for at least * years. Never had a problem before.
Called Home Chef to redeem and contacted Groupon for a refund which I did not get.
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How GetHuman-andiek fixed the problem
We are waiting for GetHuman-andiek to fix the problem and share the solution with the rest of us customers.
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Groupon

Customer service issue
Reported by GetHuman-andiek
May 9th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 17 customers so far
Similar issue to 209 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-andiek started working on this issue
May 9th, 2018 8:03pm
GetHuman-andiek indicated the issue is not fixed yet.
May 13th, 2018 4:08pm
GetHuman-andiek shared this issue with others over email
May 13th, 2018 4:11pm
GetHuman-andiek indicated the issue is not fixed yet.
May 13th, 2018 4:20pm
GetHuman-andiek indicated the issue is not fixed yet.
May 13th, 2018 5:33pm