I had a deal bought through Groupon for LASER AWAY voucher ********* and paid...

GetHuman-ahayessu's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman-ahayessu's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ahayessu will want to follow the link below to head to their help center. We will check on GetHuman-ahayessu later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ahayessu's own words
I had a deal bought through Groupon for LASER AWAY voucher ********* and paid $***.** and was told to get a credit back for the full amount because they couldn’t do the IPL’s my skin it’s too dark and it could affect it so I wanted to get a credit before the **th for the full amount of $***. I couldn’t get a hold of anyone at Groupon to really see that this would be taken care of thank you for your help !
GetHuman-ahayessu did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-ahayessu
May 9th, 2018 - 7 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman-ahayessu started working on this issue
May 9th 6:44pm
GetHuman-ahayessu shared this issue with others over email
May 9th 6:44pm