I had already place an order with groupon which I am waiting on, so last night I was on...
GetHuman-carethal's customer service issue with Groupon from May 2018
Help with my Groupon issue
GetHuman-carethal's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carethal will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-carethal can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-carethal's own words
I had already place an order with groupon which I am waiting on, so last night I was on my phone trying to track down my order so today I got a message on my phone groupon had took ** dollars ** cent twice off of my card without my permission why they took money without my permission I don't know I had order over *** dollars worth merchandise from them it make me think that they have someone working for them that is a scammer they need to look into it I just want my money back on my card as soon as possible before we have to take other action plus they have responded on the matter through email because you sure can't get nobody on phone maybe channel * eyewitness news can
GetHuman-carethal did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-carethal fixed the problem
We are waiting for GetHuman-carethal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.