I ordered one item. Groupon put in quantity of * . I only ordered quantity of one

GetHuman-emcgowan's customer service issue with Groupon from May 2018

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Help with my Groupon issue
GetHuman-emcgowan's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emcgowan will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-emcgowan can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-emcgowan's own words
The problem: I ordered one item. Groupon put in quantity of * . I only ordered quantity of one
GetHuman-emcgowan did not yet indicate what Groupon should do to make this right.
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How GetHuman-emcgowan fixed the problem
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Groupon

Customer service issue
Reported by GetHuman-emcgowan
May 8th, 2018 - 2y ago
I have an issue with Groupon too
Not resolved
Seen by 10 customers so far
Similar issue to 605 others
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Items needed
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Timeline
GetHuman-emcgowan started working on this issue
May 8th, 2018 9:15pm
GetHuman-emcgowan indicated the issue is not fixed yet.
May 8th, 2018 11:30pm
GetHuman-emcgowan indicated the issue is not fixed yet.
May 14th, 2018 3:14am