I placed an order in error and immediately tried to cancel it. Numerous attempts to re...

GetHuman-rodgerma's Refund my order issue with Groupon from May 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rodgerma's own words
I placed an order in error and immediately tried to cancel it. Numerous attempts to request it would not go through. Emailed customer service within ten minutes, but still haven’t received cancellation notification. Please provide assistance, thanks very much.
GetHuman-rodgerma did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rodgerma fixed the problem
I went to the Customer Support Page, then selected the FAQ tab. Scroll down to see the “how to contact customer support” options of chat, email, or request call back (limited hours). I was able to do an online chat with a rep who solved my issue.
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Groupon

Refund my order issue
Reported by GetHuman-rodgerma
May 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-rodgerma shared how to fix
Seen by 10 customers so far
Similar issue to 264530 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-rodgerma started working on this issue
May 6th, 2018 5:38am
GetHuman-rodgerma confirmed the issue is fixed. Hooray!
May 6th, 2018 6:49am
GetHuman-rodgerma confirmed the issue is fixed. Hooray!
May 6th, 2018 6:57am