I bought a groupon for $** towards Twin Spires but didn’t realize it was only valid for...

GetHuman659286's Refund my order issue with Groupon from May 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman659286 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman659286 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman659286's own words
I bought a groupon for $** towards Twin Spires but didn’t realize it was only valid for new accounts. I already had an account prior to purchasing. Could I please have a refund for this?
GetHuman659286 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Refund my order issue
Reported by GetHuman659286
May 5th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 277683 others
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Items needed
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Timeline
GetHuman659286 started working on this issue
May 5th, 2018 5:49pm