I made a purchase on May *nd **** and made a payment of $***.** my order...

GetHuman-amaning's Overcharge issue with Groupon from May 2018

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Groupon no longer offers support over the phone but you can use the option for Live Chat. Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you will see an option to live chat with Groupon
The issue in GetHuman-amaning's own words
I made a purchase on May *nd **** and made a payment of $***.** my order * *****-******-******. I noticed that yesterday May *th, **** there was a charge from Groupon for the same order that I made a payment of $***.** . why am I been charge twice for the same order and now my bank account is in negative status , I want the overcharge refunded as soon as possible and also I want my negative charges to be pay by groupon.
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Groupon

Overcharge issue
Reported by GetHuman-amaning
May 5th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman-amaning started working on this issue
May 5th, 2018 3:33pm
GetHuman-amaning indicated the issue is not fixed yet.
May 5th, 2018 4:35pm
GetHuman-amaning confirmed the issue is fixed. Hooray!
May 6th, 2018 11:11pm