refund on a groupon that is for new clients only. i have used a groupon at merchant be...

GetHuman-honomoll's Refund my order issue with Groupon from May 2018

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GetHuman-honomoll's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-honomoll will want to follow the link below to head to their help center. We will check on GetHuman-honomoll later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-honomoll's own words
refund on a groupon that is for new clients only. i have used a groupon at merchant before. it is past the * days
GetHuman-honomoll did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman-honomoll
May 4th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 14 customers so far
Similar issue to 265127 others
3 customers following this
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Timeline
GetHuman-honomoll started working on this issue
May 4th, 2018 2:02am